We Are Metro Heating & Cooling
In October of 2012 Joe retired from Metro and his son, also Joe, took over as President of Metro Heating & Cooling. Joe now carries on his parent’s legacy of great customer service and providing some of the best heating and cooling systems in Des Moines. Kelly still works in the office taking care of all book work.
The company is stronger than ever and specializes in new construction installation, replacements, repair and maintenance of all HVAC systems. Metro Heating & Cooling works hard every day to earn your trust and provide the maximum comfort in your home.
Metro’s First Advertisement
Joe Tollari (original owner) with his sons Jason and current owner, Joey Tollari (far right)
Top 5 Things to Know
We are INSURED.
Why is this important? It protects YOU if there are any accidents or mistakes on the job site, and to be realistic, we must understand that things like that can happen sometimes. It also means that this company is SAFE enough and EXPERIENCED enough to work with an insurance company. It is in your best interest that your HVAC service company does what they can to keep you safe.
We are EXPERIENCED.
Metro Heating and Cooling has been in business since 1984, locally owned and operated. We make sure our staff is well-trained and certified in their work, whether it be our sales consultants, our service technicians, or our new construction crews. Our experience means we are confident we can give you great, expected results time after time, and that we can educate you best on how to take care of and enjoy your new HVAC system that was expertly installed.
We LOVE Customer Service.
If you Google this, it’ll pull up many images of smiling people talking on the phone. While we will answer the phone when you call, THAT is not the kind of customer service I’m talking about. I’m talking about truly caring for our customers, offering the most reliable products and service, and being willing to GO THE EXTRA MILE. Maybe that means a consultation after hours. Maybe it means spending hours writing and putting educational articles on our blog. That’s okay–we’re here for YOU!
We are not the CHEAPEST.
If you’ve ever been shopping for a big ticket item, perhaps a new car, you know that the cheapest one available is likely NOT the car you’re going to be happy with. That said, you can also tell when something is simply overpriced. Here at Metro Heating and Cooling, we strive to give you a fair price on the HVAC systems that we sell and install, but we do not offer bad products. This means if you’re looking for the cheapest option possible, you’ll want to look elsewhere. We want to work with you to get you the best QUALITY and FUNCTION for your money. This means we won’t be pushy about all the bells and whistles, but that we WILL make sure you have a system that you will be happy with for many, many years to come.
We are BBB approved and SAVE Certified.
We’re all familiar with the Better Business Bureau–and we’re a member in top standing! You can check the internet for information on that anytime. We’re proud of our A+ rating and ZERO complaints on our record. It takes a lot of work and proof to become a certified member in good standing, and we’re very happy to be one of those companies.
33
Years Serving Greater
Des Moines Area
5
Regional Awards
for Service
8
Trained & Skilled
Service Technicians
