
Heat Pump Service in Des Moines, IA
Heat pump repair in Des Moines, IA, is crucial for maintaining a comfortable and energy-efficient home environment. A heat pump reverses the refrigeration cycle, extracting heat from the outdoor air even in colder temperatures.
Compared to traditional heating systems, they are highly efficient in regulating heating and cooling throughout the year. However, over time, dust, debris, and other contaminants can accumulate in the system, leading to reduced efficiency and potential breakdowns.
Our Heating contractors provide a range of services:
Frequently Asked Questions
Why is regular maintenance important for heat pumps?
Routine heat pump maintenance ensures your system runs efficiently, helps prevent costly breakdowns, and improves your home’s comfort and energy savings.
What are signs that my heat pump needs repairs?
Common signs include reduced heating or cooling output, strange noises, odd odors, short cycling, high energy bills, or complete system failure.
What can happen if I delay heat pump repairs?
A malfunctioning heat pump can lead to low indoor temperatures, mold growth, or even compressor failure — especially if discoloration is visible inside the unit.
How does Metro Heating & Cooling diagnose heat pump problems?
Our expert technicians perform a full system evaluation — including indoor/outdoor units, refrigerant levels, and electrical components — using specialized HVAC diagnostic tools.
Do older heat pumps require more frequent repairs?
Yes. Older systems are more prone to wear and tear and often need more extensive or frequent repairs compared to newer, energy-efficient units.
How can Metro Heating & Cooling help improve heat pump efficiency?
We provide expert installations, repairs, and conversions to help homeowners boost system performance, reduce environmental impact, and save on utility costs.

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EXCELLENT Based on 276 reviews Russ MobleyApril 29, 2025Trustindex verifies that the original source of the review is Google. Joe and Nick are highly trained and knowledgeable. We are extremely satisfied with their work and professionalism. If you are looking or needing a new HVAC system I would recommend Metro Heating and Cooling for fast, reliable and affordable service Lori rhodesApril 28, 2025Trustindex verifies that the original source of the review is Google. Excellent service and answered all my questions James MorganMarch 21, 2025Trustindex verifies that the original source of the review is Google. Do I need to say more five star even when I called them the day before they were very nice on the phone the technition did a great job . Chris HarmsFebruary 28, 2025Trustindex verifies that the original source of the review is Google. They had Nick out to our place in one day. Nick was amazing and handled a few issues for us. He was very professional and has great technical skills, most importantly he wanted to solve our issues. Our Geothermal unit is all tuned up and he even serviced the fireplace that hadn’t worked all season. Thanks again Nick. Nick McNeleyFebruary 18, 2025Trustindex verifies that the original source of the review is Google. Metro is always there to help when we need them. Best HVAC contractor in Des Moines. John CarterJanuary 23, 2025Trustindex verifies that the original source of the review is Google. Here on time and answered all my questions. Overall an excellent experience. Christina GonzalezOctober 22, 2024Trustindex verifies that the original source of the review is Google. Prompt service. Matt was professional, friendly and respectful of property. Staff was profesional and helpful. Dan BergSeptember 14, 2024Trustindex verifies that the original source of the review is Google. Matt came out to clean and provide a check-up on my furnace and a/c. He was courteous and answered my many questions. As a whole, they communicates prior to the appointment to confirm and also called prior to arrival. Metro Heating & Cooling provided great service throughout the process. William UtterAugust 14, 2024Trustindex verifies that the original source of the review is Google. Erin picked up the call and I could “hear” her smile, she was friendly, explain all options and so helpful. Nick worked on the AC & was great “dumbing it down for me” and was great finding the problem and NEVER pushed for sales, he just explained what was wrong and fixed it. Loved the Metro experience and saved them in my phone for next time. Plus did some shopping around and the “other companies” seem to only want to up-sell me on new everything-ugh but Metro didn’t. Great job all!!!